We understand that sometimes you may need to make a return. We try to keep the return process as simple as possible. We will accept returns of items that follow these guidelines:
- Items are in new, unused condition and in their original Jaguar packaging.
- You must include a copy of your invoice with your returned item(s).
- If you did not provide your VIN with your order, we have the right to charge a 20% restocking fee or deny your return.
- You, the shopper, is responsible for return shipping costs. Any shipping costs previously paid will not be refunded.
Once we receive your returned item(s), we will inspect them to insure they are in the proper returnable condition. If we approve your return, we will then issue a refund in the same form of payment that you paid for your order. We will not accept any returns that do not follow the guidelines above. We are not responsible for any loss or damage during transit of your returned item(s).
Follow the steps above to begin the return process. If you have questions or concerns, please contact us.